Our directors and executive team are well experienced in claims management. The result is local expertise with global capability to deliver specialist know-how and strategic claims management.
We want our clients to focus on their business while ISIB focuses on protecting it. We have extensive experience in dealing with regulators, lawyers, recovery agents, and possess thorough knowledge of all legal facets of reinsurance recoveries. We have also undergone tough times with a few failed recoveries due to matters that were beyond our control—such as reinsurer bankruptcies, financial issues, technical issues, and sanctions. These negative experiences have provided valuable insights and strengthened our ability to choose the very best reinsurance partners for our clients.
We have earned the loyalty of our clients throughout the years by maintaining a high standard of service quality and ensuring that our clients’ claims remain our top priority. Our focus on high ethical standards, professionalism, and innovation enables ISIB to deliver effective claims management. At every deployment, we ensure that our clients and their risks are safely entrusted to a trustworthy reinsurer, who will honor all promises at the time of claim.